Category
**CE credits for webinar recordings are available for 2 years from the original live presentation date of the webinar**
Managing Human Error, At-Risk Behavior, and Reckless Behavior in a Just Culture
Item Details
Managing Human Error, At-Risk Behavior, and Reckless Behavior in a Just Culture
Item Name:
Managing Human Error, At-Risk Behavior, and Reckless Behavior in a Just Culture
Item #:
100098WBCD
Price/ea:
$215.00

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Managing Human Error, At-Risk Behavior, and Reckless Behavior in a Just Culture

Date & Time:
Thursday, August 27, 2015, from 1:30pm - 3:00pm EST

Program Overview:

The term Just Culture refers to a safety-supportive and just accountability model built upon recognition that good system design by executives and managers and safe behavioral choices by all staff are necessary to achieve the best possible outcomes for patients. 

No human endeavor can be risk-free, and healthcare is no exception. No system can be designed to produce perfect results because we start with imperfect parts. As human beings, we are destined to make mistakes and drift into unsafe behavioral choices while failing to appreciate the risk, regardless of how well the system is designed or how careful and vigilant we intend to be.

To maximize safety and support organizational values, executives and managers must have a good sense of what to do when errors or procedural violations happen, or when staff have not lived up to the organization's shared values. An unjust, punitive response will not support safety, nor will the failure to address unsafe behavioral choices.

Join us as our speaker describes a Just Culture accountability model in healthcare and how to address these complex issues in a manner that maximizes safety, is fair to the workforce, and supports the organization's mission and values.

 

 

Intended Audience: 
Interdisciplinary teams are encouraged to attend together:

  • Hospital and Health System Executives and Managers
  • Quality and Risk Management Leaders
  • Physician, Pharmacy, and Nursing Leaders
  • Patient and Medication Safety Officers
  • Frontline Practitioners, including prescribers, nurses and pharmacists
  • Interdisciplinary Teams are Encouraged to Attend Together

Objectives:
Following completion of the webinar, participants will be able to:

  • Describe six core beliefs about management of risk accountability that must be aligned with organizational values to improve patient safety
  • List common at-risk behaviors in healthcare and why they happen
  • Describe how to conduct an at-risk behavior investigation
  • Differentiate between human error, at-risk behavior, and reckless behavior
  • Identify effective strategies for managing human error, at-risk behavior, and reckless behavior

Speakers: 
Judy L. Smetzer, BSN, RN, FISMP
Vice President
Institute for Safe Medication Practices
Horsham, PA


Moderator:
Michael R. Cohen, RPh, MS, ScD (hon), DPS (hon)
President
Institute for Safe Medication Practices
Horsham, PA


CONTINUING EDUCATION:
This webinar is approved for 1.5 hours of Pharmacy Continuing Education and 1.0 hours of Nursing Continuing Education. There is no additional charge for the continuing education credits for this webinar.

Educational Review Systems is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmaceutical education. This program is approved for 1.5 hours (0.15 CEUs). Educational Review Systems is also approved for pharmacy continuing education by the state of Florida. 

Live Continuing Education Credits must be completed by 9/27/2015. We are unable to process the request after this date. 
Enduring Continuing Education Credits will expire on 8/27/2017 but must be completed within 30 days of the date you watched the program. We are unable to process the request after this date.

Quantity:
 
ISMP RETURN POLICY

You may return most items sold by ISMP within 30 days of shipping for a refund less the cost of shipping and handling.  We do not charge a restocking fee.  All refunds will be made in the form of a check regardless of the original form of payment. We cannot accept returns on our videos "Building System Safeguards for the Safe Use of High-Alert Medications", "Patient Safety Requires a Team Effort", "Patients Play a Vital Role in Patient Safety", "Medical Leaders in Patient Safety", or any item that is not returned in its original condition, is damaged, or is missing parts.

CD- "Managing Human Error, At-Risk Behavior, and Reckless Behavior in a Just Culture" (8/27/15)
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