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Contacting ISMP

The Institute for Safe Medication Practices

200 Lakeside Drive, Suite 200
Horsham, PA  19044
Phone: 215.947.7797
Email:
store@ismp.org
www.ismp.org

ISMP RETURN POLICY

You may return most items sold by ISMP within 30 days of shipping for a refund less the cost of shipping and handling.  We do not charge a restocking fee.  All refunds will be made in the form of a check regardless of the original form of payment. We cannot accept returns on our videos "Building System Safeguards for the Safe Use of High-Alert Medications", "Patient Safety Requires a Team Effort", "Patients Play a Vital Role in Patient Safety", "Medical Leaders in Patient Safety", or any item that is not returned in its original condition, is damaged, or is missing parts.

ISMP Online store provides medication safety products and resources that can be used to help reduce medication errors.
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